Privacy Policy for Ironbark Crest Projects
At Ironbark Crest Projects, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your data when you interact with our online platform, engage with our services, or communicate with us.
Ironbark Crest Projects provides commercial and residential building construction, infrastructure development, project management, heritage restoration, sustainable building solutions, and bespoke design-and-build services. This policy applies to all information collected through our website and in the course of providing our services.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
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Personal Information You Provide: This includes information you voluntarily provide when you contact us, request a quote, subscribe to our newsletters, or engage with our services. This may include:
- Name, job title, and company name.
- Contact information (physical address, phone number, email address).
- Project details, requirements, and specifications provided by you.
- Any other information you choose to provide in your communications with us.
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Information Collected Automatically: When you visit our site, we may automatically collect certain information from your device, including:
- IP address, browser type, and operating system.
- Referring URLs, pages viewed, and the dates/times of access.
- Information collected through cookies and similar tracking technologies (please refer to our Cookie Policy for more details).
- Information from Other Sources: We may receive information about you from third-party sources, such as business partners, public databases, or social media platforms, consistent with data protection laws.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Managing Services: To deliver our commercial and residential building construction, infrastructure development, project management, heritage restoration, sustainable building solutions, and bespoke design-and-build services. This includes responding to your inquiries, providing quotes, managing projects, and fulfilling contractual obligations.
- Communication: To communicate with you about your projects, provide updates, respond to your questions, and send important service-related notices.
- Marketing and Promotion: To send you newsletters, updates, and promotional materials about our services that we believe may be of interest to you, based on your consent where required. You can opt-out of marketing communications at any time.
- Improving Our Services: To understand how you use our site and services, allowing us to enhance user experience, improve our offerings, and develop new features.
- Legal and Security Purposes: To comply with legal obligations, enforce our terms and conditions, protect our rights, privacy, safety, or property, and detect, prevent, or investigate fraudulent or illegal activities.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may disclose your information in the following circumstances:
- Service Providers: We may share information with third-party vendors and service providers who perform functions on our behalf, such as IT support, analytics, marketing services, and project-specific subcontractors, strictly for the purpose of carrying out their services and under obligations of confidentiality.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via a prominent notice on our site of any such change in ownership or control of your personal information.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Protection of Rights: To protect the rights, property, or safety of Ironbark Crest Projects, our employees, customers, or the public, as required or permitted by law.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. We regularly review our security procedures and upgrade them as necessary. However, no internet transmission or electronic storage method can be guaranteed to be 100% secure.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When it is no longer needed, we will securely delete or anonymize your data.
6. Your Rights
Depending on your location and applicable data protection laws (such as GDPR), you may have the following rights regarding your personal information:
- Right to Access: Request access to the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure (Right to Be Forgotten): Request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: Request the restriction of processing your data under certain conditions.
- Right to Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: Object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
- Right to Withdraw Consent: Withdraw your consent at any time when processing is based on consent.
To exercise any of these rights, please contact us using the contact details provided below.
7. Third-Party Links
Our online platform may contain links to third-party websites. This Privacy Policy does not apply to the practices of other websites, and we are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ironbark Crest Projects
2847 Flinders Street,
Floor 12,
Melbourne, VIC, 3000
Australia
Phone: (03) 9650 1122